Guides, FCA updates, and no-nonsense information about car finance complaints. We explain, you decide.
As we enter 2026, the window for reclaiming hidden car finance commissions is wider than ever. Here's why you shouldn't delay your claim this year.
The regulator has publicly named a major CMC for alleged misleading advertising and high-pressure sales tactics. Here's what it means for consumers.
From the FCA's final rules in February to the May lifting of the pause, here is your complete timeline for the car finance redress scheme.
Breaking News: The FCA has published Policy Statement PS25/18, extending the complaint handling pause to May 2026 and clarifying rules for leasing. Here is what you need to know.
Some lenders are trying to clear their books with lowball "goodwill" offers before the official rules are set. Don't sign away your rights for pennies.
With the FCA's official redress scheme expected to launch in mid-2026, now is the time to get your paperwork in order. Here is your pre-2026 checklist.
Confused about the December 4th deadline? We separate the facts from the fear-mongering and explain exactly what you need to do before the year ends.
With millions of agreements under investigation, the car finance scandal is set to dwarf previous mis-selling events. We look at the numbers.
Beyond the sticker price, hidden commissions and inflated interest rates could have cost you thousands. We expose the tactics used by dealers.
The UK's largest car finance provider has reserved nearly £2 billion to pay compensation. Here is what that means for Black Horse customers.
Submitted your letter? Here's the timeline of what happens next, from lender acknowledgement to the final payout.
Meet the drivers who successfully challenged their lenders and got thousands back. Proof that the system works.
The FOS is your safety net. Learn how they act as an impartial judge when lenders refuse to pay out.
Personal Contract Purchase (PCP) and Hire Purchase (HP) work differently. Does one carry a higher refund potential than the other?
Several high-profile court cases are set to define the future of car finance refunds. We track the key dates to watch in late 2025 and 2026.
How much could you actually get back? We break down the refund components and what factors influence your final payout.
Close Brothers has set aside £300 million for potential refunds. We analyze the impact on one of the UK's specialist merchant banks.
The FCA has released new guidance on how lenders should handle DCA complaints. We break down the jargon and explain what it means for your refund.
Is the car finance scandal really the 'next PPI'? We compare the two massive mis-selling scandals to manage your expectations.
Think you can't claim because you paid off the car? Or because you traded it in? We debunk the most common myths holding people back.
A deep dive into the mechanics of the 'Difference in Charges' model and why the FCA deemed it unfair to consumers.
Worried that complaining will blacklist you? We explain why claiming a refund has zero negative impact on your credit file.
Different lenders have different processes. We share tips on dealing with the big three car finance providers.
Don't just submit and hope. Here are three tips to ensure you get the maximum possible refund amount.
Unsure if you qualify? Follow this simple 5-minute checklist to see if you could be owed thousands in car finance refunds.
Don't pay a CMC 30% of your refund. Follow our free step-by-step guide to submitting your claim yourself.
CMCs take up to 30% of your refund for doing very little work. Learn why doing it yourself is the smarter financial choice.
How is compensation actually calculated? We explain the formula used to determine how much you are owed.
It's not just for brand new BMWs. Used car finance agreements are actually more likely to contain hidden commissions.
A rejection isn't the end of the road. In fact, it's often just the first step in the negotiation. Here is how to push back.
The estimated liability is £8.2bn, but almost no one has received a cheque. We explain the FCA pause and why you need to wait until 2026.
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