Cookie Policy

Last updated: 6 January 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Car Finance Refund Letter uses cookies to enhance your experience on our website, understand how you use our service, and improve our offerings.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Cookie NamePurposeDuration
cookieConsentStores your cookie preferences1 year
session_idMaintains your session stateSession

Note: Essential cookies cannot be disabled as they are required for the website to function.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_gidGoogle Analytics - distinguishes users24 hours
_gatGoogle Analytics - throttles request rate1 minute

3.3 Payment Processing Cookies

When you make a payment, Stripe may set cookies to process your transaction securely. These cookies are essential for payment processing.

Cookie NamePurposeProvider
__stripe_*Fraud prevention and secure payment processingStripe

4. Third-Party Cookies

Some cookies on our website are set by third-party services we use:

  • Google Analytics: Helps us understand website usage and improve user experience
  • Stripe: Processes payments securely and prevents fraud
  • Google Firebase: Provides hosting and backend services

These third parties have their own privacy policies and cookie policies. We recommend reviewing them:

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose to:

  • Accept all cookies: Enables all cookies including analytics
  • Essential cookies only: Only enables cookies necessary for the website to function

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please note that blocking all cookies may prevent you from using certain features of our website.

5.3 Browser-Specific Instructions

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals, so our website does not respond to DNT browser settings.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.

8. Contact Us

If you have any questions about our use of cookies, please contact us.

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