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Complain directly to your lender · No percentage fee

Your Car Finance Refund Letter, Made Simple

Prepare a car finance complaint letter to review and send yourself. The current PDF price is shown before checkout.

Illustration using £1,000 compensation: (checking our fee …)
With Solicitor / CMC(example 30% total fee),you keep £700
With Our DIY Letter(checking cost…),you keep the example amount less our displayed fee

Fees vary by provider. This comparison is an example, not a prediction of compensation.

Review Before Sending
Downloadable PDF
No Percentage Fee
£7.5bn
Estimated Consumer Redress
12.1m
Eligible Finance Agreements
£829
Average Payout Estimate

Source: FCA PS26/3 (March 2026)

What is a PCP Car Finance Claim?

A Personal Contract Purchase (PCP) complaint asks your lender to investigate concerns about your finance agreement, including commission that was not properly disclosed.

DCA is one type of commission concern; owning a PCP agreement does not establish entitlement. Read the PCP and HP eligibility checklist and the FCA's current guidance. The scheme remains partially suspended during a legal challenge.

  • Check the lender, dates and finance type on your agreement
  • Ask what commission was paid and disclosed
  • Check exclusions and any previous complaint or settlement
  • Complain directly for free and keep the lender’s response

Explore an Illustrative Estimate

Our free calculator illustrates an interest comparison. It does not model PCP balloon payments or confirm eligibility, commission paid or compensation owed.

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How to Prepare a PCP Complaint Letter

Our tool creates a professional, FCA-cited complaint document for your car finance lender.

1. Enter Details

Provide your agreement details in under 60 seconds.

2. Get Your Letter

We generate your PDF letter instantly — fee confirms on the checkout step.

3. Send to Lender

Email or post it yourself and keep 100% of your refund.

PCP Claims FAQ

Prepare Your PCP Complaint

Review the details in your letter and send it to your lender yourself. Creating a letter does not guarantee compensation or a payment date.

Generate PCP Claims Letter